Your Privacy Matters
At IH Fragrance, we are committed to protecting your personal information and ensuring your privacy. This privacy policy explains how we collect, use, and safeguard your data when you visit our website or make purchases from our store across Pakistan.
Information We Collect
Personal Information
- Full name and contact details
- Email address and phone number
- Shipping and billing addresses
- Date of birth (for age verification)
Order Information
- Purchase history and order details
- Payment information (secured)
- Product preferences and wishlist
- Shipping preferences
Technical Information
- IP address and browser information
- Cookies and tracking data
- Device information and location
- Website usage patterns
How We Use Your Information
Order Processing
Process and fulfill your orders, arrange deliveries, and send order confirmations.
Marketing
Send promotional offers, new product updates, and personalized recommendations.
Customer Service
Provide support, answer queries, and resolve issues related to your orders.
Security
Prevent fraud, ensure security, and comply with legal requirements in Pakistan.
Data Protection & Security
Secure Storage
Your personal information is stored on secure servers with advanced encryption. We use industry-standard security measures to protect against unauthorized access.
Limited Access
Only authorized personnel can access your personal information. All employees are bound by confidentiality agreements.
Your Rights
Under Pakistani Data Protection Laws
Access
Request access to your personal information we hold.
Correction
Update or correct inaccurate personal information.
Deletion
Request deletion of your personal information.
Opt-out
Opt-out of marketing communications anytime.
Cookies Policy
How We Use Cookies
We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. Cookies help us understand how you use our site and improve our services.
You can control cookies through your browser settings. However, disabling cookies may affect some features of our website. We use both session cookies (temporary) and persistent cookies (long-term).
Questions About Privacy?
If you have any questions about this privacy policy or how we handle your data, please don't hesitate to contact us.
This privacy policy was last updated on May 25, 2026 and is effective immediately.